At Bunty (“we”, “us”, “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://bunty.co.za), shop with us, or communicate via email at info@bunty.co.za.

1. Information We Collect

We collect personal information directly from you when you:

  • Register an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us via email, forms, or phone

This may include your name, email address, billing/shipping address, phone number, payment information, and purchase details. We also collect certain non-personal data automatically, such as your IP address, browser type, device information, and pages visited, for analytics and website improvement.

2. How We Use Your Information

We use your personal data to:

  • Provide and deliver our products and services
  • Process and fulfill orders, returns, and exchanges
  • Respond to your queries and customer service requests
  • Send transactional emails and order updates
  • Send marketing emails (with your consent; you may unsubscribe at any time)
  • Improve and personalize your website experience
  • Comply with applicable laws and regulations

3. How We Share Your Information

We will never sell your personal information. We may share your information with trusted third parties to process payments, deliver orders, manage our website, send newsletters, and for analytics. These providers are obligated to protect your data and only use it for services on our behalf.

We may disclose information if required by law, to protect our rights or enforce our website terms, or with your explicit consent.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and remember your preferences. You can manage or disable cookies via your browser settings, but some functionalities may be limited.

5. Security

The security of your personal data is important to us. We use industry-standard safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Request access to or correction of your personal data
  • Opt out of marketing communications at any time
  • Request the deletion of your data (where applicable)
  • Lodge a complaint with the Information Regulator

To exercise your rights, please email info@bunty.co.za.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from anyone under the age of 18.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at info@bunty.co.za.

By using our website, you agree to the terms of this Privacy Policy.