Faq’s

Faq’s

FAQ

Online:

You can place an order through our website by browsing our product catalogue, adding items to your cart, and proceeding to checkout.

Wholesale:
If you’re interested in placing a wholesale order, please send an email to sales@bunty.co.za, kindly note that there is an MOQ.
Shipping Options:

We offer standard and expedited shipping options, with details available during checkout.

Shipping Costs:
Shipping costs are calculated based on the weight and destination of your order and will be displayed during checkout. 
Returns:

Items must be returned directly to Bunty. You will be held responsible for all shipping costs (these costs may result from the shipment of the requested product back to the original seller).  We must be advised of your cancellation in written form which also should bear the signature of the person who authorised the original purchase. Please be advised that all refunds are subject to Bunty authorising the return. All return requests must be made under 24 hours from delivery. Only unopened, unused and unaltered (in any manner whatsoever, whether by wash, stain or otherwise) items that are in their original packaging may be returned. Permission will not be given to all requests of returns or cancellation. All sales are final, and no cash refunds will be issued for any orders placed through our website. However, in the event your order qualifies for compensation under our policies, we will provide a coupon code equivalent to the value of the affected items. This coupon code can be applied toward your next purchase on our website.

Exchanges:
We can also arrange for exchanges, but please contact us to initiate the process. 
Washing: Wash your towels in cold water with a mild detergent and avoid using fabric softeners, as they can reduce absorbency.
Drying: Tumble dry on low heat or hang to dry. 
Customization:

No, we don’t offer customization options.

Contact:
Please contact us with your customization request to discuss the possibilities and pricing.*

We deliver all over south Africa.

All orders over R1500 are eligible for free delivery

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